This week, Ubamarket participated in the National Convenience Show at NEC Birmingham, the UK’s premiere convenience retail trade show. Spread over the course of three days, the NCS brings together top innovators in food, drink, and retail technology—and offers an unmissable opportunity for businesses like Ubamarket to learn how to better serve our partners and customers.
With sales having risen by £500m in the past year to £38bn – making this sector comparable in scale to other large UK sectors like recruitment, defence, and oil & gas – the humble “local-shop” of days past is no more. Instead, convenience stores play an integral role to the UK’s retail economy, capitalising on what is a huge opportunity currently emerging from the changing shopping habits of the convenience loving consumer. As people increasingly prefer to make smaller shopping trips more regularly, and the average store visit is less than five minutes, customers need an experience that is positive and underpinned with ease.
Ubamarket addresses these issues by allowing customers to build a grocery list in-app first. Once in the store, our app rearranges the list around the most efficient route to locate items on the shelves. When customers are ready, the in-app scan-and-go option allows them to check out efficiently. This frees up store staff to focus their interactions on providing a friendly experience—allowing the shop to become a part of the local community and ensuring all shops are convenient shops.
Through attending workshops and speaking with retailers at NCS, we heard a lot about the importance of ease and speed of shop. But how can business owners wield technology to provide a seamless experience? Perhaps the most important thing we learned in Birmingham is that UK retail is ripe for a tech-savvy delivery on service—and business owners need not be intimidated by innovation! We also learned more on our mantra that today’s customer is truly becoming an increasingly tech-savvy one. It is therefore more important than ever that retailers solve and eradicate the age-old problems that have consistently been seen as a downside when compared with online shopping. It is statistically proven that if retailers can combine all the major benefits of online shopping with the widespread appeal of the in-store experience, then their customer base will grow, shopping frequency will increase, and basket sizes will get exponentially bigger.
For the first time, a simple to use and seamless technological solution is now commercially available to all retailers.
Ubamarket® is an entirely white-labeled app (native to both iOS and Android) which enhances the entire in-store experience for everyone and solves all of the major peeves experienced by shoppers in 2018. The app enables customers to write their shopping list (guiding them to each item), scan & shop, receive personalized offers and pay in-app to eradicate queues forever. Ubamarket® effectively provides retailers with their own market-leading branded solution, which will give them a distinct advantage, instantly!
Contact usto find out how you can offer the Ubamarket app to your customers.
